Frequently asked questions about sworn interpreters
Everything you need to know about certified translations in one place, from prices and turnaround times to Apostilles and document collection.
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Do you complete the translation or deliver it within 24h?
Does Prevedi24 complete the translation and deliver the document to your address within 24h of the order being placed?
Where are you located, how can we reach you and bring documents for translation?
Prevedi24 operates throughout BiH, so you do not need to travel anywhere. We will bring the certified translations of your documents to you. Submit your documents for translation online or through one of our contact channels.
Do you offer delivery of a certified translation by a sworn interpreter within 24h to every city in BiH?
Yes, regardless of where you are located, Prevedi24 delivers a certified translation by a sworn interpreter to your address within 24h.
Which languages do you translate and which sworn interpreters do you have?
Prevedi24 translates 40 foreign languages and can arrange translations by all sworn interpreters in Bosnia and Herzegovina.
When will my translation be ready?
Prevedi24 completes every order within 24h. For all orders placed after 14h, the deadline moves to the following day.
Do I need to deliver my documents in person or by post?
If you need a paper document translated, scan it and send it to us as an image or PDF file through one of our contact channels.
I cannot scan my documents. How can I submit them to you?
You can submit them directly at our premises, through our agents (see the list of agents and addresses) in cities throughout BiH, or by post to our address.
How will I receive my documents from Prevedi24?
Prevedi24 delivers certified translations by a sworn interpreter to your address within 24h. If you do not require certification by a sworn interpreter, we deliver the documents to your email address.
If I am not at my address, how will the courier find me?
Before arriving, the courier will call you on the telephone number you provided and arrange a location for delivery of your Prevedi24 translation.
How can I pay for the translation service?
You can pay for the translation service when you receive the documents from the courier at your address. You can also pay by transfer to the account of Prevedi24 doo (enter account details), at a post office or at a bank.
Do you translate legal documents such as birth certificates, diplomas, marriage certificates, wills, appeals, decisions, judgments, medical reports, divorce documents and similar documents?
Prevedi24 translates all types of documents, regardless of subject matter, and all translations can be certified by authorised sworn interpreters.
How many pages can you complete within 24h?
Prevedi24 translates and delivers documents in all languages within 24h, up to 3 pages. If there are more than 3 pages, we agree the turnaround time directly with the client.
How much does the translation of 1 page cost?
The translation price is calculated on the basis of 1 standard translation page of 1800 characters including spaces (approximately 1 page). If a translation certified by a sworn interpreter is required, we apply the Tariff of Fees for the Work of Sworn Interpreters, which forms an integral part of the Regulation on Sworn Interpreters.
How will I know the cost of my translation request?
As soon as you submit a translation request, you will receive our response with the price of the service. We do not begin the translation until you have confirmed the price.
Do you provide interpreting and proofreading services?
Prevedi24 provides interpreting services (consecutive and simultaneous), as well as proofreading of documents in the official languages of BiH (Croatian, Bosnian and Serbian).
Will I have direct contact with the translator?
No. You place your order electronically or directly through the P24 contact point with a project coordinator. This person ensures that your order is delivered on time and meets the required quality standards. The person responsible at Prevedi24, who is best placed to select the right translator for your document, decides who will translate it.
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